Shipping
Order processing
If you place your order on a business day before 1:00 PM, it will be shipped the same day.
Orders placed after 1:00 PM, on weekends, or on holidays will be shipped the next business day.
During busier periods (product launches, promotions, or holidays), slight processing delays may occur.
Shipping delays
Canada
Orders within Canada are typically delivered within 1–2 business days.
In some areas, delivery may even occur during the weekend.
For more remote provinces such as:
- British Columbia
- Alberta
- New Brunswick
delivery times may take a few additional days.
United States
Orders shipped to the United States typically arrive within 2–6 business days. Customs duties and import taxes are not included and are the responsibility of the customer.
International
International orders typically arrive within 4–12 business days, depending on the destination country.
Customs duties and local taxes are not included and may vary depending on the regulations of the destination country.
Shipping fees
Shipping is free within Canada & the United States for orders of $100 or more.
For orders under $100, shipping fees are calculated at checkout based on the destination.
International orders: Prices vary depending on the destination country.
Carriers
We use different carriers to provide the fastest and most reliable delivery possible.
Quebec
- Canada Post
- Obibox
Canada
- Canada Post
United States
- UPS
- FedEx
International
- FedEx
In-Store pickup
You may also choose in-store pickup at checkout.
Address:
D500 – 18005 rue Lapointe
Mirabel, Quebec
J7J 0G2
Canada
You will receive a notification when your order is ready for pickup.
Pre-Order items
If you purchase a pre-order item, the expected restock date will always be indicated on the product page.
If your order contains both pre-order items and in-stock items, the entire order will be shipped together once all items are available.
