Exchange and return policy:
Can I have a refund or an exchange?
Yes!
But all items over 20% off are final sale.
The percentage of promotional codes is added to the discount on each product. Therefore, if the total discount from the product discount combined with the promotional code exceeds 20%, your item will be on final sale.
During a buy 2 and get 2 at X% discount type promotion, if the total discount is more than 20% off on each item, all items included in the promotion are considered to be discounted.
We are flexible on exchanges and work on a case-by-case basis. So if ever you are not eligible for an exchange do not hesitate to write to us at info@mennillo.ca and will be happy to help you !
Price adjustment
Prices are final at the time of purchase. We do not offer adjustments on items marked down after checkout.
Question
Answer
Orders:
Order Cancellation
Orders cannot be canceled once they have been placed. Please review your order carefully before completing your purchase.
Order Modifications
If you wish to request a change to your order, please contact us at info@mennillo.ca as soon as possible. While we will always do our best to assist, modifications are not guaranteed and your order may be processed before your request is received.
Please review your items carefully prior to completing your purchase.
Order Confirmation
Once your order is placed, a confirmation email containing all purchase details will be sent to you.
If you do not receive a confirmation, please contact us at info@mennillo.ca.
Gift Cards & Promo Codes
You may enter your gift card or promotional code at checkout, prior to completing your payment.
Please note that only one promotional code may be used per order. We recommend selecting the option most advantageous to you.
